FAQs
Let us answer your questions!
Frequently Asked Questions
About Crane.
Where are you located?
We operate in Edmonton and Calgary, with both in-person, in-home, and virtual options available. You’ll receive location details when booking.
Can I do both in person and online classes?
Yes - if you are interested in doing online sessions or in person - we are happy to help arrange and bundle!
Can I use my HSA (Health Spending Account) to pay for this Prenatal Class?
Yes. Nursing services provided by a licensed nurse in Alberta may be eligible for reimbursement under your HSA, depending on your plan’s guidelines. After your session, email us and we will provide a detailed receipt that includes the service date, provider information, and fees, which you can submit to your HSA provider.
Coverage can vary depending on your insurance provider. Many plans will reimburse prenatal education taught by a Registered Nurse (RN), especially when it falls under health education, maternity support, or wellness services.
How to check your coverage:
We recommend contacting your insurance provider or benefits administrator and asking:
“Does my plan reimburse prenatal education classes taught by a Registered Nurse (RN)?”
“Can I use my HSA/FSA to pay for an RN-led prenatal education program?”
“What documentation do you require for reimbursement?”
Most companies will advise what they need—typically a detailed receipt!
Is this inclusive of all family types and birth experiences?
Absolutely. We welcome and support all birthing people and families, including LGBTQ+ parents, surrogates, single parents, grandparents, and adoptive families.
How do I schedule an appointment or book a session?
Email us at info@craneprenatal.ca with your preferred date and time, and we’ll confirm availability. Once your appointment is confirmed, you’ll receive a confirmation email or message with all the details.
Can I purchase a gift card?
YES! A gift card to CRANE Prenatal is a great gift for a soon to be parent! Gift cards are available for purchase in $50 and $100 increments using the links below!
Policies you should know
What is your cancellation and refund policy?
You can cancel or reschedule up to 7 days before your first class for a full refund. After that, we may offer partial credit depending on the circumstances.
What guidelines do you follow?
All content is evidence-based and developed by Registered Nurses. We follow best practices from the Society of Obstetricians and Gynaecologists of Canada (SOGC), MoreOB (Managing Obstetrical Risk Efficiently), Canadian Paediatric Society (CPS), and AHS clinical practice guidelines. Our team ensures that teaching materials reflect the most current national standards.
What regulations do you follow?
At Crane Prenatal, your safety and comfort are our priority. We follow: City of Edmonton & Alberta regulations for licensed businesses Health Canada guidelines for infant products, sanitation, and infection control Best practices in prenatal & postnatal care from leading health organizations (e.g., Society of Obstetricians and Gynaecologists of Canada) Professional standards of our certified instructors and health partners, including prenatal/postnatal fitness, lactation, and infant wellness We also carry liability insurance and use consent forms to ensure every family feels safe, informed, and supported.
Access our Privacy Policy here!
What is included.
What do I need to bring to class and when should we take a class?
Nothing - we will have you taken care of with workbooks, pens, snacks, and water!
We recommend starting classes in your second or early third trimester (around 24–32 weeks), but we welcome you at any stage of pregnancy.
What makes us unique.
How much does it cost?
Costs vary per class type. Please view individual bookings for specific costs!
Prenatal Classes: One partner is always included! Birth partners are encouraged to join every session. We include practical strategies for partners and focus on teamwork during labor and postpartum.
What makes your classes different from hospital classes?
Our classes are smaller, more personal, and community-focused. We go beyond the basics to offer honest, evidence-based information, tailored to your unique birth plan and values. No fluff—just real prep from experienced RNs.
Where can we access more infomation?
Do you offer postpartum support?
Yes. We offer resources, referrals, and ongoing guidance after birth - including quick-reference guides, postpartum prep, and check-ins with an RN. Our Postpartum Collective offers a series of weekly events with expert guest speakers and community support to new parents!
Do you offer private sessions?
Yes! We offer private sessions for birth planning, virtual nurse consults, or custom prenatal education tailored to your specific needs. Please provide a THREE dates that would work for your private session and we will email you back to finalize the booking.
What can we look forward to with Crane?
Crane Prenatal is growing into a full-circle care community for new and expecting parents. We’re hoping to add weekly postpartum support circles, casual mom meetups, prenatal pilates classes, and expanded prenatal education including workshops on birth planning, mental health, and newborn care. Whether you're pregnant or newly postpartum, Crane is here for every stage—offering connection, support, and expert guidance in a warm, inclusive space.
What recommendations do you have?
